1
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Manage phone calls and after-hours service.
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Sales, technical, and billing using different channels.
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Onboarding a new client.
Customer Success
2
Property Management
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Assist the property manager with routine tasks including application processing, reference checking, lease preparation, bond lodgement, maintenance handling, arrears, booking inspection, and property advertising.
3
General Support
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QA monitoring and evaluation, data analytics, reporting, and Process mapping
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Assist in recruitment including sourcing applicants, scheduling and facilitating voice and video interviews.
Charmaine M. (TeamsByDesign, Human Resource Manager)
“Mark is meticulous in his approach and he always understands the importance of what he does. In our time working together, Mark was consistently working towards improving the company's standards. Mark went about his job without any complaints and submitted reports that were rarely challenged by management. Mark was also one of the first choices for special projects whenever the company needed accuracy associated with a quick turnaround time. Mark is the consummate professional who takes quality assurance very seriously...”
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Get the best value for your money with a Filipino virtual assistant – a world-class worker at an affordable price.
Why Filipinos are the best virtual assistants?
We strive to produce quality work. We value your time. We have a great work ethic. We are highly skilled. We are proficient in the English language. We have great dedication to our job. Read more...
I live in Manila, Philippines. I am a lover of the outdoors and enjoy going on hikes and camping trips. Prior to starting my career in virtual assistance, I spent seven years working in contact centres. I could say that I am an expert in customer service, quality assurance and team management. The pandemic in 2020 has thought me that my skills are not just limited to handling calls and managing people. I taught myself and picked up new skills to be able to work as a virtual assistant now after discovering that I could make money working comfortably from home. You can count on me in assisting you with repetitive administrative tasks and a lot more. My goal is to help you achieve success and I would be happy to know how I can help you!
A little bit about me...
